Where did the name Dormie Workshop come from and why is the Cow standing on a golf club?

While watching the 2014 Ryder Cup on TV, the word "Dormie" was always being used. We thought it was a cool term that was old school and we love playing match play. We added Workshop because thats exactly what our workplace is and also adds to the Old World feel!The cow represents a number of things, primarily that leather is our choice for product material. Occasionally we experiment with other materials for special projects but 99% of the time we use genuine leather.

Where are all your products made?

All our leather products are handmade in our Workshop in Halifax, Nova Scotia.

What is the warranty on your products?

Dormie Workshop full grain and top grain leather head covers, handbags, shower kits, weekender bags, portfolios, liquor/wine bags, alignment stick covers, passport holders, yardage and score card holders are proudly handcrafted by leather artisans in our state-of-the-art leather workshops in Halifax, Canada and Los Angeles. We stand behind these products with a warranty covering defects in materials or workmanship for one year from the date of purchase. While our products are made to the highest possible standard of quality, if your leather good has a defect, you can send it with the original proof-of-purchase to our Head Quarters for assessment. Our leather goods are investment pieces designed and crafted for longevity, and so repair is always our preferred course. If your leather good cannot be repaired, we will replace it with the same item. If the same item is not available for replacement, we will replace it with your choice of a comparable good of equal price. Our warranty is void if the leather good is damaged due to excessive wear-and-tear, abuse, or misuse. It is also void if the good has undergone repair or alteration by a third-party.

Can you add a name or initials to any cover on your website?

Yes, we can personalize any cover and more! Please email our custom team at  custom@dormieworkshop.com to personalize any cover on our website.

What's the difference between you guys and the other guys?

We not only personalize, we customize as well. Meaning, a name is personalizing a cover but we go "Next level" by offering custom covers made from scratch. If you can dream it, we can probably make it! Think of the show Orange County Choppers...except in headcovers, that's us!

Why do your prices have such a a large variance?

It comes down to design. The more ornamented and complex a cover becomes, the more the price will be. We use a number of techniques our competitors don't and often combine methods to make covers that are considered pieces of art.
We use embroidery, laser etching, embossing and leather applique as our 4 common methods for creating unique designs.

How do I get a custom cover?

Three things take place and are listed below: 1. Send in your idea which can be a picture, sketch, or written description. 2. Then we make a digital mock up for you to approve. 3. A number of iterations are permitted (some art fees are applicable), once approved and paid for, your cover will arrive in about 8-10 weeks.

Can you do Professional sports teams such as the NFL, NBA, MLB etc...?

We do not make covers which may violate copyright laws and/or trademarked logos such as beer brands, movies etc.
We can make "Inspired" covers using common themes based upon your favourite team such as numbers and colourways.

How long does it take to make a custom cover?

Once the artwork is approved, covers will typically take 8-10 weeks to ship.

How long do orders via your website take to arrive?

These items are made to order and usually ship within 2 - 4 weeks after purchase depending on the complexity of the design.

Do you sponsor any events which anyone can play in?

We are official sponsors/partners of PGA Canada, PGA Atlantic, Golf Canada, Nova Scotia Golf Association and Golf Beattie Strong. There are a number of events we sponsor in tee gifts and also compete in! You can learn more about these initiatives by signing up for our newsletter and following us on our social media sites which can be found using the handle @dormieworkshop on Instagram/Facebook/Twitter.

What is your final sale policy?

On any item that is marked 'Final Sale' no exchanges or returns will be given. Gift Cards, limited edition merchandise, custom orders and personalized orders are also final sale.

What is your return/refund policy?

Returns must happen prior to 30 days from purchase, unless the product was purchased during any of our Black Friday sales of which all sales are final. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Additional non-returnable items: Gift cards and final sale items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment. Late or missing refunds (if applicable). If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@dormieworkshop.com.

What is your exchange policy?

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@dormieworkshop.com along with a picture of the cover. Once we deem the cover damaged, we will send you shipping information to return your cover. We will cover the cost of any shipping aspart of our product warranty.
If you are looking to exchange your headcover because you would like something different, you will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.